You might also have to call back multiple times. Customers have reported that Aptive representatives don’t work very quickly when it comes to cancelling accounts.
For a list of Aptive locations by city, visit https://www. goaptive. com/locations.
You’ll first be talking to a computer, not a real human, so use simple phrases, like, “Cancel my account. ”
Aptive doesn’t specify how often they reply to their emails, so it might take a while to hear back. In the meantime, keep reaching out through other channels, and email them again if you’re not getting a reply.
Only call this number after you’ve already tried calling the regular customer service line.
Aptive Environmental5132 North 300 West Suite 150Provo, Utah 84604
To file a complaint about Aptive, visit https://www. bbb. org/us/ut/sandy/profile/pest-control/aptive-environmental-llc-1166-90014084/complaints.
